Our Privacy Policy

Your privacy is important to us. Here we detail how and if your data is used on this website and while working with us.

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Chalmor Heating & Lighting - Introduction Image

Your privacy is important to us, so we have tried to make this Policy both informative and easy to understand. If you have any questions or feedback, please let us know. Get in touch at info@chalmor.co.uk.

Who we are

We are Chalmor Ltd. We are registered in England and Wales and with registration number 507022 and VAT number 225602196. Our registered address is 4 Albert Road Industrial Estate, Luton, LU1 3QF, United Kingdom. As a company we provide retrofit energy solutions to transform the energy performance of buildings tailored for the unique needs of Education, Business, and the Public Sector.

If you have any questions about your privacy

You can contact us at info@chalmor.co.uk for anything arising from this Policy. Also, a great resource for understanding your rights under the GDPR is the Information Commissioner’s Office in the UK at this address https://ico.org.uk/.

What information we collect and how we use it

If you register your interest in our services, or sign up to a newsletter we send out, you will be asked for information such as your name, contact details (phone and email) and your business name. We will use this to contact you about your enquiry and subsequent interest in any product and service.

We will not give or sell your personal information to another company. The only times we will divulge your personal information to another company is:

- If we are required to by law.

- If it is necessary for the effective delivery of a product or service, for example where we use resources from another company for software development or to deliver some consultancy. In this case we make sure they agree to process that data in line with our Policy.

Our website uses Cookies, which are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on your computer’s hard drive and are used by Websites to simulate a continuous connection to that site. To make our site more responsive to your needs we use cookies to track and manage information relative to your specific interests. In this way we can tailor our site to your needs, deliver a better and more personalised service and track the pages on our site that you visit. The use of cookies automatically identifies your browser to our computers whenever you interact with our site. Your browser options allow you to disable cookies. You should note that if you do disable cookies, you may not be able to access all the services on this site.

How long we keep your personal information

Some information, such as certain financial information, needs to be kept for a period required by law. Where we hold data as a consequence of providing a product or service to a customer, the retention will be based on the terms of the contract for providing that product or service. Information related to marketing will be kept for a reasonable time (and in any event no longer than 36 months) after our last contact with you to make it easier if you choose to re-engage with us, or to facilitate a continuing discussion about a possible service or product.

Accuracy of information

It is important to both you and us that information is accurate. Please let us know if something changes by contacting us at info@chalmor.co.uk.

Find out about the information we hold

Under the GDPR you have the right to ask us what personal information we hold. You can ask us by contacting us at info@chalmor.co.uk and once we have confirmed your identity we will respond in line with best practice as advised by the Information Commissioner’s Office in the UK.

Opting out of communications

If you don’t want to receive any information we may send to you, you will always have the option to opt out. Please use any unsubscribe link or contact us at info@chalmor.co.uk.

Having personal information deleted

You can also ask us to delete your personal information by contacting us at info@chalmor.co.uk. As long as we have no other obligation to retain the information, we will then delete it for you.

Links to other websites

This privacy notice does not cover any websites we link directly to. Please read their privacy policies if you visit their websites.

If you have a complaint

If you have a complaint, please contact us at info@chalmor.co.uk. If we are unable to resolve your concern you can contact the Information Commissioner’s Office in the UK at https://ico.org.uk/.

Changes to our policy

Any changes to this Policy will be reflected and announced on this page.

Feedback on this policy

We have done our best to make this easy to read, short enough that you will be willing to read it, and also detailed enough to convey a good understanding of the issues. If you have feedback or ideas on how it can be improved, please contact us at info@dhproductions.co.uk.

Contact Us

Get in touch

We would love to hear from you. We're confident we can support you in your heating and lighting needs. It all starts with a quick conversation - simply give us a call or send over an email today.

info@chalmor.co.uk 01582 748700 Contact Us

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